An experience to remember: How AI-based talent agents are improving the candidate journey
Summary
As companies work to improve their candidate experiences, many are adopting AI-based talent agents that support effective curation. These tools automate manual tasks, encourage better content creation, and ensure faster Talent Community registration.
By implementing AI-based features, companies are able to boost their Direct Sourcing strategies while ensuring curators have the time and resources needed to authentically connect with top talent. We look at how talent agents improve candidate experiences and drive better hiring outcomes.
There is nothing more important to your hiring strategy than a positive candidate experience.
If your company isn’t able to provide a smooth, authentic process, top talent won’t be interested.
According to a recent BCG survey of 90,000 people across 160 countries, 52% of candidates said they wouldn’t accept an attractive offer if they had a negative experience during the curation process.
For many companies, the path to a better candidate experience includes AI-based talent agents.
We look at why these agents are being used and how they can support your Direct Sourcing program.
How is AI improving the candidate experience?
AI adoption in the HR and recruiting industry isn’t new. Another BCG survey found that 70% of companies who were experimenting with AI were doing so within their HR departments, with the most common use case being recruiting.
Not only do talent agents improve the hiring process, they allow curators the time and space to create successful candidate experiences.
Rather than replacing the human element in recruiting, TalentNet’s TalentAgents were created to support curators while allowing them to better communicate and connect with applicants authentically.
Our AI-based features and talent agents include:
Job matching capabilities
TalentNet’s platform matches candidates to open positions using a percentage based on how well each candidate’s resume fits the position’s expectations. This allows for a 60-second talent community registration process and one-click application experience.
TalentNavigator
Known as a conversational hiring assistant, TalentNavigator can search through your candidate database and answer key Direct Sourcing questions, like, “Who is the best fit for the software engineer position in Chicago based on location and salary expectations?”
Curators can use this tool to quickly build shortlists, filter out candidates who aren’t a good fit, and automate manual tasks, like managing talent pools.
Job Description Optimizer Agent
Using industry-leading generative AI, our tool can write concise, inclusive job descriptions that are optimized for SEO. Curators have complete control of the description and can make changes at any time.
Interview Agent
Built to support curators through the interview process, this agent creates industry-specific interview questions and answers based on current positions and candidates.
Profile Summary Agent
Reviewing each candidate’s profile can be a time-consuming ordeal. This agent helps curators quickly understand the applicant pool by creating clear, concise profile summaries for each new candidate.
Talent Pooling Agent
Our Talent Pooling tool focuses on building stronger talent pools filled with pre-vetted, experienced candidates. Our agent automatically reviews new applicants and recommends top talent for existing Talent Pools based on their experience and skillsets.
Candidate Comparison Agent
Used as a way to choose the best candidate for each position, this tool creates a side by side comparison of each applicant. Curators can quickly pick the best fit instead of manually reviewing and comparing each candidate.
Community Agent
This tool is found in the TalentCommunity section of our platform and is meant to be used by community members to provide a more engaged candidate experience. Not only does this help curators maintain a responsive environment, it provides thoughtful responses to candidate questions, including queries about open positions, company values and policies.
Job Applicant Agent
Meant to be used by applicants, this agent provides personalized guidance and insights that help guide candidates through the application process.
Resume Optimizer
Our resume optimizer helps candidates improve their application quality and overall fit by analyzing each Community member’s resume and providing actionable feedback.
Creating a secure candidate experience
Ensuring data privacy and security is essential when creating a talent agent. Before choosing a Direct Sourcing platform with AI-powered agents, it’s important to consider the following:
- Does the platform follow local, national, and international security and compliance rules? DS tech providers should have a variety of regulatory certifications, and the experience and knowledge needed to navigate security laws in other regions in case you’d like to expand your program into new markets.
- Does the platform integrate with a secure environment? TalentNet, for example, uses AWS Bedrock, which keeps all AI activity contained within a secure cloud, protects private information, and meets strict compliance standards including SOC 1, 2, 3, ISO certifications, FedRAMP High, and HIPAA eligibility.
- How does the platform ensure built-in safety and auditability? Through AWS Bedrock, for example, each AI agent has guardrails, customizable security settings, and detailed, tamper-proof logs, making it easier for regulated clients to meet legal and compliance requirements.
Building better candidate experiences using industry-leading AI
Candidates are looking for authentic engagement, personalized communication and a smoother application process. When used correctly, AI allows curators to have more time to connect with top talent by automating lengthy manual processes and analyzing candidate data to support more personalized guidance.
TalentNet’s platform includes a variety of talent agents that help improve the candidate experience while simplifying the hiring process. To learn more, book a demo here.
